FAQs
The bicycles we sell are electric bicycles from the Ecobike brand. In Germany, there are various categories of electric bicycles, such as Pedelec,
S-Pedelec and E-Bike, with different legal
Requirements.
- Pedelec (Pedal Electric Cycle): The motor
supports pedaling up to a speed of 25 km/h. It
Neither a driving licence nor a registration is required, and the
Wearing a helmet is not mandatory. - S-Pedelec: The motor supports pedalling up to a
Speed of 45 km/h. It is a class AM driving license
or higher, a registration and a license plate as well as the wearing
a helmet is required. - E-Bike: Can be ridden without pedaling using the throttle and is
often classified as a moped. It is a driver's license, a
Registration, a license plate and wearing a helmet are required.
The equipment of an electric bike should include lights, a bell, reflectors and good brakes to comply with German road traffic regulations.
Increasing or unlocking the motor power of an electric bike is illegal in Germany and can lead to the loss of vehicle registration. Tampering with the equipment is illegal and can void the manufacturer's warranty. Such modifications are usually permanent and can pose legal and safety risks.
Pedelecs are only permitted to use the throttle up to a speed of 6 km/h to facilitate starting. Driving exclusively with the throttle is only possible with e-bikes, which are classified as mopeds and require a corresponding driver's license, registration, and wearing a helmet.
Yes, most Ecobike models have a push assist that makes pushing the bike easier, especially uphill or when heavily loaded.
Ecobike's electric bikes comply with European standards and have all the necessary certifications for legal use on public roads in Germany. These include CE certificates and other legally required certifications.
Ecobike is a renowned manufacturer of electric bicycles, known for high quality, innovative solutions, and durable components. The company offers a wide range of models tailored to different user needs and preferences.
Ecobike may be less well-known in some markets, but it's gaining increasing popularity thanks to its quality and innovative products. It's possible that we're only now entering the German market with our offerings.
Ecobike's bicycles aren't cheap Chinese products. The company places great emphasis on the quality and durability of its products and offers them at competitive prices. Low prices may be due to efficient production and distribution, as well as the elimination of middlemen.
Yes, according to German consumer protection law, you have the right to return the bicycle within 14 days of purchase without giving any reason, provided the bicycle is undamaged and unused.
Yes, we offer various financing options, including leasing and credit, to make purchasing an electric bike easier. Please contact our customer service team for more information.
Yes, Ecobike electric bikes fully comply with German road traffic regulations, including safety requirements and certifications.
Yes, we have a full range of additional batteries and spare parts. You can order them directly from the Ecobike manufacturer through us.
Yes, many Ecobike models are suitable for towing a trailer. However, it's important to ensure that both the bike and trailer are properly adjusted and comply with safety regulations.
- Pedelec: The motor assists pedaling up to 25 km/h. No registration or driver's license is required.
- S-Pedelec: The motor assists pedaling up to 45 km/h. Registration, a class AM or higher driver's license, and wearing a helmet are required.
- E-bike: Can be ridden without pedaling using the throttle and is classified as a moped. Registration, license plate, driver's license, and helmet use are required.
With a pedelec, you can travel up to 25 km/h, while an S-pedelec can reach speeds of up to 45 km/h. E-bikes classified as mopeds can also reach higher speeds, depending on the model and legal regulations.
Yes, an electric bike is generally heavier than a regular bike, mainly due to the motor and battery. An e-bike typically weighs between 20 and 30 kilograms, depending on the model and features.
Charging an electric bike battery typically takes between 3 and 6 hours, depending on the battery capacity and the charger used. You can charge the battery using any standard electrical outlet.
Charging frequency depends on usage. Generally, the battery needs to be charged after every ride or after approximately 50-100 kilometers, depending on the model and riding conditions.
The lifespan of a battery depends on care, use, and charging cycles. On average, a battery lasts about 500 to 1,000 charging cycles, which corresponds to a service life of 2 to 5 years. The range of a fully charged battery is typically 50 to 200 kilometers.
Electric bikes are weatherproof and can be ridden in rain or snow. However, it is recommended to clean and dry the bike after use to prevent corrosion.
Regular maintenance of an electric bike includes cleaning, lubricating the chain, and checking the brakes and tires. Minor repairs can be performed by yourself, but for more complex problems or work on the electronics, it is recommended to consult a specialist.
The range depends on various factors, including the riding mode, rider weight, terrain, and weather conditions. On average, the range of a fully charged battery is 50 to 200 kilometers.
If the battery runs out while riding, you can continue riding the electric bike like a regular bike without the motor assistance. However, it's recommended to charge the battery in a timely manner to avoid this.